Open the board
Open Manage Feedback and select Switch to Kanban View in the toolbar. You can also use the Kanban shortcut on your portal dashboard. Use Switch to List View to return to the list.
The board has five columns: New, Under Review, Planned, In Progress and Completed. Rejected items do not have a column; use the list and its filters to find them.
The board follows the feedback filters. If an item is missing, check those filters and whether it has been archived. Switching between list and board exits bulk-selection mode and clears the current selection; the feedback itself is unchanged.
Move a card
Portal administrators can drag a card into another status column. Other users may be able to view the board without permission to move cards. On devices that use a long press for dragging, hold the card before moving it.
Dropping a card into its current column makes no change. Wait for an update to finish before moving the same card again.
Move to Planned
Choose Plan Only to change the status, or Plan & Add to Roadmap to also choose the roadmap period. Cancel leaves the status unchanged.
Move to Completed
Choose Complete Only to mark the request complete. The dialog also offers Complete & Add to Changelog, but in the current app you still need to open Changelog management afterwards to choose or create the release. Check that the item is included before publishing. Cancel leaves the status unchanged.
If feedback is already connected to roadmap work, the app may also ask how the linked work should be updated. Read that prompt before confirming.
Use the list for bulk work
Bulk selection is available in list view. Switch back to the list to select several items for a supported bulk action.
See quick actions and request dates, roadmap management and changelog management for the related tasks.