Archive an item
Use Quick Actions → Archive on a feedback card. Archiving keeps the item but removes it from the normal feedback list. It is separate from the feedback status: archiving an item does not mean it has been completed or rejected.
To find archived items, open the list’s filters, turn on Show Archived Only and apply the filters. Use Unarchive to return an item to the normal view. Check the other filters if you still cannot find it.
List view also has bulk archive and unarchive actions. Select the relevant items first, review the confirmation and then apply the action. Deleting feedback is a different action; use archive if you only want to remove an item from the working list.
Read the activity history
Open a feedback item in the management app and find Activity Timeline. The summary and recent events show the recorded history of the item. Select the View … more events link when there are additional events to read.
The history can include creation, edits, changes to status, priority and category, assignments, tags, merges, comments, moderation and links to roadmap work or a changelog. Each entry provides the available event details, such as who made the change and when it happened.
The management timeline is not shown in the public feedback view. It records events captured by the app; older items may have less history than items created after activity logging was introduced.
Check items that have been waiting
Age indicators use the time since an item was last updated:
- Fresh: fewer than 7 days.
- Active: 7 to fewer than 30 days.
- Stale: 30 days or more.
Completed items are excluded from ageing statistics. The original request date is a separate field, so changing that date is not the same as resetting the age of an item.