Smart Feedback Collection

Effortlessly capture actionable insights from your users with FeedbackNexus’s smart feedback collection tools. Centralize input from every channel, automate organization, and ensure no valuable feedback slips through the cracks.

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Multi-Channel Feedback Gathering

  • Web Widgets & Forms:
    Easily embed customizable feedback forms and widgets in your app or website to collect insights at the source.
  • Slack & Discord Integrations:
    Instantly capture feedback from your team and community with seamless integrations—notifications and submissions flow directly into your dashboard.
  • Email & API Collection:
    Gather feedback via email or automate collection from other platforms using flexible API endpoints.

Automated Organization & Categorization

  • AI-Powered Sorting:
    Automatically categorize feedback by type (feature request, bug, general) or create custom categories tailored to your workflow.
  • Duplicate Detection:
    Advanced AI identifies and groups similar feedback to reduce noise and streamline review.
  • Custom Workflows:
    Route feedback to the right team members or channels based on category, urgency, or source.

Seamless User Experience

  • Simple, intuitive forms encourage more users to share their thoughts.
  • Mobile-friendly design ensures feedback collection on any device.
  • Real-time notifications keep your team updated on new submissions.

Benefits for SaaS Teams

  • Centralize all feedback in one dashboard for easy management.
  • Save time and reduce manual work with automated sorting and duplicate detection.
  • Gain a holistic view of user needs to drive better product decisions.

Ready to collect smarter feedback? Start your free trial and experience effortless, automated feedback gathering with FeedbackNexus.

Comprehensive Feedback Collection

Centralise all customer feedback with branded portals and seamless integrations

Custom Feedback Portals

Create branded feedback portals that match your company's look and feel.

  • Custom feedback portals with full branding
  • White-label branding with colours, logos, and styling
  • Flexible categories matching your product structure

Custom Domain Integration

Use your own domain for feedback collection to maintain brand consistency and build trust.

  • Custom domain integration (feedback.yourcompany.com)
  • Custom domain setup with SSL certificates
  • Domain management with DNS configuration guidance
  • Subdomain support for multiple portals

Embeddable Widgets

Integrate feedback collection directly into your existing website.

  • Embeddable widgets for your own website
  • JavaScript Integration: Simple script tag for easy embedding
  • HTML Customisation: Flexible HTML structure for your website
  • Branded Experience: Widget matches your site's design
  • Seamless Integration: Renders feedback portal on your own website

Multi-Channel Collection

Collect feedback from multiple sources and channels, all centralised in one platform.

  • Multi-channel collection (web portals, widgets, direct submissions)

Category Organisation

Organise feedback into meaningful categories that align with your product structure.

  • Category organisation (features, bugs, improvements, custom)

Public Feedback Portals

Build engaged communities around your product with public feedback portals.

  • Public feedback portals for community engagement

Key Benefits

Transform how you collect and manage customer feedback

Centralised Feedback

Bring all customer feedback into one organised platform, eliminating scattered emails and support tickets.

Brand Consistency

Maintain your brand identity across all customer touchpoints with fully customisable portals.

Customer Trust

Build trust with professional, branded URLs that customers recognise and feel confident using.

Increased Engagement

Make it easy for customers to provide feedback with multiple collection channels and seamless experiences.

Ready to Start Collecting Feedback?

Set up your branded feedback portal in minutes

Start Your Free Trial View Pricing Plans

5-day free trial • No credit card required • Custom domain setup included