Who can use this page
This guide is for FeedbackNexus platform administrators. The Newsletter card on the main dashboard is shown to users with the superAdmin role. It is not a portal-management feature unlocked by buying Pro or Enterprise.
Open the editor
Open Newsletter on the main dashboard and select Compose. Enter a Subject Line, then prepare the content using the editor.
The editor has three views:
- Visual: format content with headings, paragraphs, lists, links, colours and images. Undo and redo are available in the toolbar.
- HTML: inspect or edit the message HTML directly.
- Preview: check the content using Desktop and Mobile preview widths.
Changes are shared between the editing views. Standard headings, paragraphs, lists, links and images work best when moving between Visual and HTML.
Review before delivery
Use both preview widths, check the subject, links and images, and review the recipient and scheduling options in Compose. The preview shows the message content. The email header and unsubscribe footer are added when the newsletter is sent. Email clients may render the content differently, so check images and links carefully.
Choose Save as Draft to prepare the message without sending it. Send Now sends it immediately. When a schedule has been chosen, the delivery control becomes Schedule Newsletter instead. Check the chosen time and recipient settings before using either delivery action.
If the visual editor does not load
The app falls back to a Newsletter HTML text field if the visual editor cannot initialise. You can edit the HTML there or refresh to retry the visual editor. Keep a copy of unsaved content before refreshing.
If the problem persists, include the app version and any loading error when reporting it. The editor’s assets are part of the app release; you do not need to install a browser extension or a separate editor.