AI Glossary
Your comprehensive guide to AI, feedback management, and SaaS terminology. Understanding the language behind intelligent feedback analysis.
Welcome to Our AI Glossary
Making sense of AI and feedback management, one term at a time
Whether you're new to AI-powered feedback management or looking to deepen your understanding, this glossary provides clear, practical definitions of key terms used in customer feedback analysis, product management, and artificial intelligence.
We've organized these terms to help you understand how AI transforms customer feedback into actionable insights for your business.
Glossary Terms
Explore key concepts in AI-powered feedback management
Feedback Loop
A continuous cycle of collecting, analyzing, and acting on customer feedback to drive product improvements.
Learn MoreNet Promoter Score (NPS)
A customer loyalty metric measuring likelihood to recommend your product, ranging from -100 to +100.
Learn MoreProduct Roadmap
Strategic document outlining product vision, direction, and priorities informed by customer feedback.
Learn MoreCustomer Insights
Data-driven understanding of customer behaviors and needs derived from feedback analysis.
Learn MoreFeedback Prioritization
Systematic process of ranking feedback to focus on the most valuable and impactful improvements.
Learn MoreDuplicate Detection
Automated identification and consolidation of similar feedback to prevent data fragmentation.
Learn MoreTrend Analysis
Examination of feedback patterns over time to identify emerging issues and shifting preferences.
Learn MoreGDPR Compliance
Adherence to data protection regulations when collecting and managing customer feedback.
Learn MoreMulti-Tenant Data Isolation
Architectural approach ensuring complete separation of feedback data between organizations.
Learn MoreSentiment Analysis
AI-powered identification of emotions and attitudes in customer feedback to understand satisfaction trends.
Learn MoreRelated Resources
Explore more about AI-powered feedback management
Documentation
Comprehensive guides on using FeedbackNexus features and AI capabilities.
View DocumentationReady to Experience AI-Powered Feedback Management?
See these concepts in action with FeedbackNexus
5-day free trial • No credit card required • Experience AI insights firsthand