Dashboard Overview
The portal dashboard provides a comprehensive view of your feedback portal's activity and performance. It's designed to give you quick insights and easy access to all management functions.
Key Sections
- Overview Statistics: High-level metrics and trends
- Recent Activity: Latest feedback submissions and interactions
- Quick Actions: Common tasks and shortcuts
Overview Statistics
Feedback Metrics
Total Feedback: Complete count of all feedback items
- Includes all statuses (New, Under Review, Planned, etc.)
Active Feedback: Items currently being worked on
- Includes: Under Review, Planned, In Progress
- Excludes: Completed and Rejected items
- Indicates workload and pipeline health
Recent Activity Feed
Activity Types
New Feedback: Recently submitted items
- Shows title, author, and submission time
- Includes AI sentiment analysis
- Quick actions: View, Moderate, Respond
Best Practices
Daily Workflow
- Morning Review: Check overnight activity
- Priority Triage: Address urgent items first
- Community Engagement: Respond to comments
- Status Updates: Progress feedback through workflow
- End-of-Day Summary: Review accomplishments
Weekly Analysis
- Trend Review: Analyze weekly patterns
- Performance Check: Review key metrics
- Team Coordination: Share insights with team
- Process Optimization: Identify improvements
- Planning: Set priorities for next week
Monthly Strategy
- Comprehensive Review: Deep dive into analytics
- Goal Assessment: Measure against objectives
- Community Health: Evaluate user satisfaction
- Feature Planning: Use insights for roadmap
- Process Refinement: Optimize workflows
Visual Indicators
Status Colors
- Green: Positive metrics, completed items
- Blue: In progress, planned items
- Orange: Under review, needs attention
- Red: Critical issues, negative trends
- Gray: New items, neutral status
Priority Indicators
- Urgent: Critical issues requiring immediate attention
- High: Important items to address soon
- Medium: Standard priority items
- Low: Nice-to-have improvements