Documentation

Everything you need to know about using FeedbackNexus to transform customer feedback into product success. Get started quickly with our comprehensive guides and tutorials.

Getting Started

Quick start guides and initial setup instructions to get you up and running.

Start here with step-by-step tutorials covering account setup, portal creation, and your first feedback collection.

Widget

Learn how to install, customize, and manage feedback widgets on your website.

Complete guides for installing, customizing, and managing feedback widgets across different platforms and frameworks.

Feedback Management

Organize, categorize, and respond to customer feedback effectively.

Learn to organize, categorize, prioritize, and respond to customer feedback using advanced management tools.

Analytics

Understand your feedback data with powerful analytics and reporting tools.

Discover insights from your feedback data with comprehensive reporting, trends analysis, and custom dashboards.

AI Features

Leverage artificial intelligence to automatically categorize and analyze feedback.

Harness AI-powered tools for automatic sentiment analysis, categorization, and intelligent feedback insights.

Notifications

Configure alerts and notifications to stay on top of important feedback.

Configure real-time alerts, email notifications, and team collaboration features to stay informed.

Portal Management

Manage your feedback portal, users, and administrative settings.

Manage users, permissions, branding, and administrative settings for your feedback portal.

Roadmap

Create and share product roadmaps based on customer feedback and priorities.

Create public roadmaps, track feature requests, and communicate product updates based on customer feedback.

Troubleshooting

Common issues and solutions to help you resolve problems quickly.

Find solutions to common issues, debugging guides, and best practices for optimal performance.