Get in Touch
Have questions about FeedbackNexus? Need help getting started? Our team is here to help you transform your feedback process.
General Enquiries
Questions about our platform, pricing, or features? We'd love to hear from you.
How to reach us: Click the help icon at the bottom right to send us your enquiry.
Technical Support
Need help with setup, integrations, or troubleshooting? Our support team is ready to assist.
How to reach us: Click the help icon at the bottom right for technical support.
Sales & Enterprise
Interested in Enterprise features, custom solutions, or have specific requirements?
How to reach us: Click the help icon at the bottom right for sales enquiries.
Send Us a Message
To get in touch with our team, click the help icon at the bottom right of your screen to open our contact form. We'll get back to you as soon as possible.
Look for the help icon in the bottom right corner to start a conversation with our team.
We respect your privacy. Your information will never be shared with third parties.
Our Company
FeedbackNexus is developed by BPS Designs Ltd., a UK-based technology company
BPS Designs Ltd.
Registered Office:
2A Swordfish Business Park
Higgins Lane
Burscough
L40 8JW
United Kingdom
Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Global Reach
While we're based in the UK, we serve customers worldwide with our cloud-based platform.
Supported Regions:
- United Kingdom & Europe
- North America
- Asia-Pacific
- Rest of World
Data & Privacy
We're committed to protecting your data and maintaining the highest standards of privacy and security.
Compliance:
- GDPR Compliant
- ISO 27001 Standards
- UK Data Protection Act
Frequently Asked Questions
Quick answers to common questions
How quickly can I get started?
You can start your free trial immediately after signing up. The setup process takes about 5 minutes, and you'll have a fully functional feedback portal ready to share with your customers.
What integrations do you support?
We support Slack and Discord webhook integrations for real-time notifications, plus embeddable widgets that you can add to your own website. Contact us if you need help setting up any of these integrations.
Is my data secure?
Yes, we take security seriously. All data is encrypted in transit and at rest, and our infrastructure is built on Google Cloud Platform with enterprise-grade security.
Ready to Transform Your Feedback Process?
Start your free trial today or get in touch to learn more
5-day free trial • No credit card required • Full support included