FeedbackNexus vs ProductBoard
A comprehensive comparison of features, pricing, and benefits to help you choose the right feedback management platform for your team.
At a Glance
Key differences between FeedbackNexus and ProductBoard
FeedbackNexus
- Starting at £29/month - More affordable than ProductBoard
- Advanced AI duplicate detection with 85% similarity threshold
- Focused feedback platform - specialized for product feedback
- 5-day free trial with full feature access
- UK-based with GBP pricing and local support
- AI-powered sentiment analysis and prioritisation
ProductBoard
- Enterprise product management - comprehensive platform
- Strategic planning tools - objectives and initiatives
- Advanced customer insights - data-driven prioritization
- Free starter plan - 50 feedback notes included
- Fortune 500 trusted - Salesforce, Autodesk, VMware
- Extensive integrations - Jira, Salesforce, development tools
Feature Comparison
Side-by-side comparison of key features and capabilities
| Feature | FeedbackNexus | ProductBoard |
|---|---|---|
| Pricing & Plans | ||
| Starting Price | £29/month (~$36) | $19/maker/month (Essentials plan) |
| Free Plan | 5-day trial (full access) | Free Starter plan (50 feedback notes) |
| Currency | GBP (UK-friendly) | USD |
| Billing Model | Per feedback items (1,000-unlimited) | Per maker (minimum team scaling) |
| Core Feedback Management | ||
| Feedback Collection | Web portals, widgets, embeddable forms | Product portals, feedback forms, integrations |
| Custom Branding | Available from Pro plan (£99/month) | White-labeled content (Enterprise plan) |
| Custom Domains | Enterprise plan (£299/month) with SSL | Not available |
| Feedback Volume Limits | 1,000 to unlimited feedback items | 50 to unlimited feedback notes |
| AI & Intelligence | ||
| Duplicate Detection | Advanced AI with 85% similarity threshold, real-time detection | Basic duplicate management |
| Sentiment Analysis | AI-powered sentiment analysis included | Not available |
| AI Prioritisation | Smart priority scoring based on votes, sentiment | Custom prioritization formulas |
| Insights Automation | Not available | 2-10 insights automations (plan dependent) |
| Strategic Planning | ||
| Objectives Management | Not available | 1 to unlimited objectives (plan dependent) |
| Strategic Planning | Not available | Advanced strategic planning (Enterprise) |
| Initiatives & Key Results | Not available | Full OKR framework support |
| Dependency Tracking | Not available | Advanced dependency management |
| Analytics & Reporting | ||
| Real-time Dashboards | Included in all plans | Usage reporting included |
| Advanced Analytics | Basic analytics included | Trended, efficiency, allocation reporting |
| Customer Segmentation | User segments and filtering | Manual and dynamic customer segments |
| Revenue Impact Analysis | Not available | Customer data association with features |
| Product Management | ||
| Roadmap Management | Visual roadmaps with multiple views (quarterly, kanban, calendar) | Timeline & column-based roadmaps |
| User Interaction | Upvoting, following, commenting with notifications | Voting and commenting on product portals |
| Embedding | JavaScript embed script for seamless integration | Embeddable feedback forms and portals |
| Release Planning | Automated changelog generation | Release planning with multiple groups |
| Feature Hierarchy | Basic feature organization | Advanced feature idea hierarchy |
| Teamspaces | Single workspace | 1 to unlimited teamspaces (plan dependent) |
| Integrations | ||
| Communication | Slack, Discord webhooks | Slack, Microsoft Teams integrations |
| Development Tools | Webhooks | Jira (1-unlimited), Azure DevOps, GitHub |
| CRM Integration | Not available | Salesforce integration (Enterprise) |
| Customer Support Tools | Not available | Zendesk, Gainsight PX, review sites |
| User Management & Scale | ||
| Entry Level | 1,000 feedback items (£29/month) | 1 maker minimum ($19/month) |
| Mid-tier | 5,000 feedback items (£99/month) | 2 makers minimum ($59/maker/month) |
| Enterprise Scale | Unlimited feedback items (£299/month) | 5 makers minimum (contact sales) |
| User Roles | Admin users included | Makers (paid), Contributors & Viewers (free) |
| Security & Compliance | ||
| Data Security | SOC 2 compliant, GDPR ready | Enterprise-grade security, AWS hosted |
| SSO Integration | Google SSO included | SAML SSO, Google SSO (Enterprise) |
| Advanced Security | Basic security features | SCIM provisioning, IP whitelisting, audit logs |
| Compliance | GDPR ready | Multiple compliance certifications |
Pricing Comparison
See how FeedbackNexus offers better value for focused feedback management
FeedbackNexus
Basic
- 1,000 feedback items
- 1 admin user
- AI sentiment analysis
- Analytics & reporting
- AI duplicate detection
Pro
- 5,000 feedback items
- 5 admin users
- Custom branding
- AI prioritisation
- Advanced analytics
Enterprise
- Unlimited feedback items
- Unlimited admin users
- Custom domain & SSL
- White-label experience
ProductBoard
Starter
- 50 feedback notes
- 1 teamspace
- 1 objective
- 1 product portal
Essentials
- 250 feedback notes
- Portal moderation
- Release planning
- Email support
Pro
- Unlimited feedback notes
- 3 teamspaces
- 10 objectives
- Customer segments
Enterprise
- Unlimited teamspaces
- Strategic planning
- SAML SSO
- Dedicated support
💰 Cost Comparison Examples
Why Choose FeedbackNexus?
Key advantages for teams focused on product feedback
Focused on Feedback
Unlike ProductBoard's comprehensive product management approach, we specialize exclusively in feedback management, delivering deeper functionality where it matters most.
Predictable Flat-Rate Pricing
Pay per feedback volume, not per maker. Our £29-£299 flat rates scale much better than ProductBoard's per-maker pricing, especially for larger teams.
Advanced AI from Day One
Our AI-powered duplicate detection, sentiment analysis, and prioritisation are included in all plans, not locked behind expensive enterprise tiers.
Faster Setup & Learning
Focused platform means less complexity than ProductBoard's extensive product management features. Start collecting valuable feedback immediately.
Custom Domains & Branding
Get white-label experience with custom domains and SSL certificates at a fraction of ProductBoard's enterprise pricing.
UK-Based with Local Support
British Pound pricing, UK-based support team, and understanding of local business needs - no currency conversion fees.
Ready to Get Started?
Choose the focused feedback platform with predictable pricing and advanced AI
5-day free trial • No credit card required • Full feature access