FeedbackNexus vs Jira Product Discovery
A comprehensive comparison of features, pricing, and benefits to help you choose the right feedback management platform for your team.
At a Glance
Key differences between FeedbackNexus and Jira Product Discovery
FeedbackNexus
- Starting at £29/month - More affordable than Jira
- Advanced AI duplicate detection with 85% similarity threshold
- Focused feedback platform - specialized for product feedback
- 5-day free trial with full feature access
- UK-based with GBP pricing and local support
- AI-powered sentiment analysis and prioritisation
Jira Product Discovery
- Part of Atlassian ecosystem - seamless Jira integration
- Enterprise-grade platform with advanced security
- Cross-team planning and dependency management
- Free plan available for up to 10 users
- Atlassian Intelligence AI-powered features
- Advanced roadmapping with scenario modeling
Feature Comparison
Side-by-side comparison of key features and capabilities
| Feature | FeedbackNexus | Jira Product Discovery |
|---|---|---|
| Pricing & Plans | ||
| Starting Price | £29/month (~$36) | $7.53/user/month (Standard plan) |
| Free Plan | 5-day trial (full access) | Free forever for up to 10 users |
| Currency | GBP (UK-friendly) | USD |
| Billing Model | Per feedback items (1,000-unlimited) | Per user (minimum team size scaling) |
| Core Feedback Management | ||
| Feedback Collection | Web portals, widgets, embeddable forms | Ideas capture, insights organization |
| Custom Branding | Available from Pro plan (£99/month) | Limited customization options |
| Custom Domains | Enterprise plan (£299/month) with SSL | Not available |
| Categories & Organization | Flexible categories, smart categorisation | Advanced project organization, unlimited projects |
| AI & Intelligence | ||
| Duplicate Detection | Advanced AI with 85% similarity threshold, real-time detection | Basic duplicate management |
| Sentiment Analysis | AI-powered sentiment analysis included | Not available |
| AI Prioritisation | Smart priority scoring based on votes, sentiment | Manual prioritization with data insights |
| Atlassian Intelligence | Not available | AI-powered work features, Rovo Search & Chat |
| Platform Integration | ||
| Jira Integration | Not available | Native Jira integration, seamless workflow |
| Atlassian Ecosystem | Not available | Full Atlassian suite integration (Confluence, Bitbucket) |
| Development Workflow | Not available | Direct connection to development work |
| Analytics & Reporting | ||
| Real-time Dashboards | Included in all plans | Dashboards and reports included |
| Advanced Analytics | Basic analytics included | Atlassian Analytics (Enterprise plan) |
| User Segmentation | User segments and filtering | Not available |
| Cross-product Insights | Not available | Data Lake for holistic insights (Enterprise) |
| Product Management | ||
| Roadmap Management | Visual roadmaps with multiple views (quarterly, kanban, calendar) | Advanced roadmaps with timeline, board views |
| User Interaction | Upvoting, following, commenting with notifications | Basic voting and commenting features |
| Embedding | JavaScript embed script for seamless integration | Limited embedding options |
| Cross-team Planning | Single team focus | Advanced planning across multiple teams (Premium+) |
| Dependency Management | Basic dependency tracking | Advanced dependency management (Premium+) |
| Scenario Modeling | Not available | What-if scenario planning (Premium+) |
| Integrations | ||
| Communication | Slack, Discord webhooks | Atlassian ecosystem integrations |
| Development Tools | Webhooks | Native Jira, Bitbucket, GitHub integration |
| Third-party Apps | Limited integrations | Extensive Atlassian Marketplace |
| User Management & Scale | ||
| Entry Level | 1,000 feedback items (£29/month) | 10 users free, then $7.53/user/month |
| Mid-tier | 5,000 feedback items (£99/month) | $13.53/user/month (Premium) |
| Enterprise Scale | Unlimited feedback items (£299/month) | Enterprise pricing (contact sales) |
| User Limits | No user limits, pay per feedback volume | Up to 100,000 users per site |
| Security & Compliance | ||
| Data Security | SOC 2 compliant, GDPR ready | Enterprise-grade security, SOC 2, encryption |
| SSO Integration | Google SSO included | Atlassian Guard Standard (Enterprise) |
| Advanced Security | Basic security features | IP allowlisting, audit logs, BYOK (Enterprise) |
| Compliance | GDPR ready | Multiple compliance certifications |
Pricing Comparison
See how FeedbackNexus offers better value for focused feedback management
FeedbackNexus
Basic
- 1,000 feedback items
- 1 admin user
- AI sentiment analysis
- Analytics & reporting
- AI duplicate detection
Pro
- 5,000 feedback items
- 5 admin users
- Custom branding
- AI prioritisation
- Advanced analytics
Enterprise
- Unlimited feedback items
- Unlimited admin users
- Custom domain & SSL
- White-label experience
Jira Product Discovery
Free
- Up to 10 users
- Unlimited projects
- 2GB storage
- Community support
Standard
- Up to 100,000 users
- Atlassian Intelligence
- 250GB storage
- 9/5 support
Premium
- Advanced planning
- Cross-team dependencies
- Unlimited storage
- 24/7 support
Enterprise
- Advanced analytics
- Enterprise security
- Multiple sites
- Dedicated support
💰 Cost Comparison Examples
Why Choose FeedbackNexus?
Key advantages for teams focused on product feedback
Focused on Feedback
Unlike Jira's broad project management approach, we specialize exclusively in product feedback management, delivering deeper functionality where it matters most.
Predictable Flat-Rate Pricing
Pay per feedback volume, not per user. Our £29-£299 flat rates scale better than Jira's per-user pricing, especially for larger teams.
Advanced AI from Day One
Our AI-powered duplicate detection, sentiment analysis, and prioritisation are included in all plans, not locked behind expensive enterprise tiers.
Faster Setup & Learning
Focused platform means less complexity than Jira's extensive project management features. Start collecting valuable feedback immediately.
Custom Domains & Branding
Get white-label experience with custom domains and SSL certificates, features not available in Jira Product Discovery.
UK-Based with Local Support
British Pound pricing, UK-based support team, and understanding of local business needs - no currency conversion fees.
Ready to Get Started?
Choose the focused feedback platform with predictable pricing and advanced AI
5-day free trial • No credit card required • Full feature access