FeedbackNexus vs FeatureBase

A comprehensive comparison of features, pricing, and benefits to help you choose the right feedback management platform for your team.

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At a Glance

Key differences between FeedbackNexus and FeatureBase

  • Starting at £29/month - More affordable than FeatureBase
  • Advanced AI duplicate detection with 85% similarity threshold
  • Focused feedback platform - specialized for product feedback
  • 5-day free trial with full feature access
  • UK-based with GBP pricing and local support
  • AI-powered sentiment analysis and prioritisation
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  • All-in-one platform - feedback, support, help center, changelog, surveys
  • AI agent "Fibi" for automated customer support
  • Extensive integrations with development and support tools
  • 10-day free trial with comprehensive features
  • Multi-language support in 40+ languages
  • EU-based with strong compliance features

Feature Comparison

Side-by-side comparison of key features and capabilities

Feature FeedbackNexus FeatureBase
Pricing & Plans
Starting Price £29/month (~$36) $49/month (Starter plan)
Free Plan 5-day trial (full access) Free plan available (limited features)
Currency GBP (UK-friendly) USD
Core Feedback Management
Feedback Collection Web portals, widgets, embeddable forms Feedback forums, in-app widgets, embeddable forms
Custom Branding Available from Pro plan (£99/month) Available from Starter plan ($49/month)
Custom Domains Enterprise plan (£299/month) with SSL Available from Starter plan ($49/month)
Categories & Organization Flexible categories, smart categorisation Multiple feedback boards, advanced organization
AI & Intelligence
Duplicate Detection Advanced AI with 85% similarity threshold, real-time detection AI feedback deduplication (Business plan only)
Sentiment Analysis AI-powered sentiment analysis included Not available
AI Prioritisation Smart priority scoring based on votes, sentiment Prioritization module (Business plan only)
AI Support Agent Not available "Fibi" AI agent for customer support
Platform Scope
Feedback Management Specialized, focused platform Part of all-in-one suite
Customer Support Email ticket support Full support platform with AI agent
Help Center/Knowledge Base Coming Soon Full help center with AI search
Surveys Not available In-app surveys with NPS, CSAT
Analytics & Reporting
Real-time Dashboards Included in all plans Analytics (Business plan only)
User Segmentation User segments and filtering User segmentation (Business plan)
Revenue Impact Analysis Not available Prioritize by revenue impact
Product Management
Roadmap Management Visual roadmaps with multiple views (quarterly, kanban, calendar) Public and private roadmaps
Public Roadmaps Public roadmaps for transparency Public roadmaps included
User Interaction Upvoting, following, commenting with notifications Upvoting, commenting, and user engagement features
Embedding JavaScript embed script for seamless integration Embeddable widgets and forms
Changelog Generation Automated changelog with feedback linking Full changelog platform with AI writing assistant
Integrations
Communication Slack, Discord webhooks Slack, Discord, extensive integrations
Development Tools Webhooks GitHub, Linear, Jira, ClickUp, Azure DevOps
CRM Integration Not available HubSpot, Segment integrations
Support Tools Not available Intercom, Zendesk, comprehensive support integrations
User Limits & Scale
Entry Level 1,000 feedback items (£29/month) 4 team members, unlimited posts ($49/month)
Mid-tier 5,000 feedback items (£99/month) 6 team members, 8 boards ($99/month)
Enterprise Scale Unlimited feedback items (£299/month) 8 team members, unlimited boards ($207/month)
Security & Compliance
Data Security SOC 2 compliant, GDPR ready SOC 2 Type II, GDPR, CCPA compliant
SSO Integration Google SSO included SSO available from Growth plan
Multi-language Support English 40+ languages supported

Pricing Comparison

See how FeedbackNexus offers better value for focused feedback management

FeedbackNexus

Basic

£29/month
  • 1,000 feedback items
  • 1 admin user
  • AI sentiment analysis
  • Analytics & reporting
  • AI duplicate detection

Pro

£99/month
  • 5,000 feedback items
  • 5 admin users
  • Custom branding
  • AI prioritisation
  • Advanced analytics

Enterprise

£299/month
  • Unlimited feedback items
  • Unlimited admin users
  • Custom domain & SSL
  • White-label experience

FeatureBase

Free

$0/month
  • 1 team member
  • 1 feedback board
  • Basic features only
  • Limited functionality

Starter

$49/month
  • 4 team members
  • 4 feedback boards
  • Custom domain
  • Basic integrations

Growth

$99/month
  • 6 team members
  • 8 feedback boards
  • AI features
  • Advanced integrations

Business

$207/month
  • 8 team members
  • Unlimited boards
  • Full feature access
  • Advanced analytics

💰 Why FeedbackNexus Offers Better Value for Feedback Management

Focused Platform: Specialized for feedback No paying for unused features
Better Entry Price: £29 vs $49 More affordable starting point
AI Included: From day one No need for expensive plans

Why Choose FeedbackNexus?

Key advantages for teams focused on product feedback

Focused on Feedback

Unlike FeatureBase's all-in-one approach, we specialize exclusively in product feedback management, delivering deeper functionality where it matters most.

Better Value for Feedback Teams

Starting at £29/month vs FeatureBase's $49/month, you get advanced AI features without paying for support tools you might not need.

Advanced AI from Day One

Our AI-powered duplicate detection, sentiment analysis, and prioritisation are included in all plans, not locked behind expensive tiers.

Faster Setup & Learning

Focused platform means less complexity, faster onboarding, and your team can start collecting valuable feedback immediately.

Superior Roadmap Visualisation

Multiple roadmap views (quarterly, kanban, calendar) with AI-powered prioritisation help you plan better product development than generic roadmap tools.

UK-Based with Local Support

British Pound pricing, UK-based support team, and understanding of local business needs - no currency conversion fees.

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