FeedbackNexus vs Canny

A comprehensive comparison of features, pricing, and benefits to help you choose the right feedback management platform for your team.

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At a Glance

Key differences between FeedbackNexus and Canny

  • Starting at £29/month - Significantly more affordable
  • Advanced AI duplicate detection with 85% similarity threshold
  • Custom domains included in Enterprise plan
  • 5-day free trial with full feature access
  • UK-based with GBP pricing and local support
  • AI-powered sentiment analysis and prioritisation
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  • Established platform with 50K+ registered companies
  • AI Autopilot features for automated feedback discovery
  • Extensive integrations with popular tools
  • Public roadmaps and changelog features
  • Smart replies and comment summaries
  • Enterprise-focused with advanced security

Feature Comparison

Side-by-side comparison of key features and capabilities

Feature FeedbackNexus Canny
Pricing & Plans
Starting Price £29/month (~$36) Contact for pricing (Enterprise focus)
Free Trial 5 days (full access) Free plan available
Currency GBP (UK-friendly) USD
Core Feedback Management
Feedback Collection Web portals, widgets, embeddable forms Web portals, widgets, integrations
Custom Branding Available from Pro plan (£99/month) Available in paid plans
Custom Domains Enterprise plan (£299/month) with SSL Available in higher tiers
Categories & Organization Flexible categories, smart categorisation Advanced categorization with boards
AI & Intelligence
Duplicate Detection Advanced AI with 85% similarity threshold, real-time detection AI-powered duplicate detection and merging
Sentiment Analysis AI-powered sentiment analysis included Available through integrations
AI Prioritisation Smart priority scoring based on votes, sentiment, segments Customizable prioritization formulas
AI Autopilot Planned for future releases Automated feedback discovery, smart replies, comment summaries
Analytics & Reporting
Real-time Dashboards Included in all plans Analytics dashboard available
User Segmentation User segments and filtering User segments and filtering
Revenue Impact Analysis Not available Advanced revenue impact analysis with CRM integration
Product Management
Roadmap Management Visual roadmaps with multiple views (quarterly, kanban, calendar) Public and private roadmaps
Public Roadmaps Public roadmaps for transparency Public roadmaps with status updates
User Interaction Upvoting, following, commenting with notifications Upvoting, following, commenting with smart replies
Embedding JavaScript embed script for seamless integration Embeddable widgets and forms
Changelog Generation Automated changelog with feedback linking Changelog with automatic user notifications
Project Management Integration Not available Native integrations with Jira, ClickUp, Asana
Integrations
Communication Slack, Discord webhooks Slack, MS Teams, extensive integrations
Development Tools Webhooks GitHub, GitLab, Jira, API access
CRM Integration Not available HubSpot, Salesforce native connectors
Support Tools Not available Intercom, Help Scout, Zendesk connectors
User Limits & Scale
Entry Level 1,000 feedback items (£29/month) Contact for pricing
Mid-tier 5,000 feedback items (£99/month) Custom pricing based on usage
Enterprise Scale Unlimited feedback items (£299/month) Enterprise plans available
Security & Compliance
Data Security SOC 2 compliant, GDPR ready SOC 2, GDPR, enterprise-grade security
SSO Integration Google SSO included SSO available in paid plans
Private Deployment Cloud-based Private cloud options available

Pricing Comparison

See how FeedbackNexus offers better value for money

FeedbackNexus

Basic

£29/month
  • 1,000 feedback items
  • 1 admin user
  • AI sentiment analysis
  • Analytics & reporting

Pro

£99/month
  • 5,000 feedback items
  • 5 admin users
  • Custom branding
  • AI duplicate detection
  • AI prioritisation

Enterprise

£299/month
  • Unlimited feedback items
  • Unlimited admin users
  • Custom domain & SSL
  • White-label experience

Canny

Free

$0/month
  • Up to 25 tracked users
  • Basic feedback collection
  • Public roadmap
  • Community support

Growth

Custom/month
  • More tracked users
  • Advanced features
  • Integrations
  • Priority support

Enterprise

Custom/month
  • Unlimited tracked users
  • Advanced security
  • Custom integrations
  • Dedicated support

💰 Why FeedbackNexus Offers Better Value

Transparent Pricing: Clear, upfront costs No hidden fees or custom quotes
Feature-Rich Plans: AI features included Advanced AI from £29/month
UK-Friendly: GBP pricing No currency conversion fees

Why Choose FeedbackNexus?

Key advantages that make FeedbackNexus the better choice

Transparent & Affordable Pricing

Clear, upfront pricing starting at £29/month with no hidden fees or custom quotes. Get enterprise features without enterprise costs.

Advanced AI from Day One

Our AI-powered duplicate detection, sentiment analysis, and prioritisation are included in all plans, not expensive add-ons.

Faster Implementation

Get started immediately with our 5-day free trial. No lengthy sales processes or complex onboarding required.

Superior Roadmap Visualisation

Multiple roadmap views (quarterly, kanban, calendar) with AI-powered prioritisation help you plan better product development.

Automated Changelog Generation

Intelligent changelog creation that connects completed features to original feedback, saving hours of manual work.

UK-Based with Local Support

British Pound pricing, UK-based support team, and understanding of local business needs and regulations.

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5-day free trial • No credit card required • Full feature access