About FeedbackNexus
Built by BPS Designs Ltd., a family-owned technology company with nearly two decades of experience creating exceptional software solutions.
Our Story
Nearly two decades of building software that makes a difference
Founded in 2005
BPS Designs Ltd. was established as a family-owned business in Lancashire, England. From our humble beginnings, we've grown into a trusted technology partner for businesses across the UK and beyond.
Family-Owned Values
As a family-run business, we believe in personal service, consistency, and building long-term relationships with our customers. Our tight-knit team is dedicated to delivering exceptional experiences.
Focused Excellence
Today, we focus exclusively on running and maintaining our suite of SaaS products, ensuring uptime, performance, and security while continuously improving our platforms.
Our Experience
Nearly two decades of building bespoke software solutions
Proven Track Record
Over the years, we've developed and maintained several successful online systems including:
- CRM Systems - Customer relationship management platforms
- Risk Management Tools - Compliance and risk assessment systems
- Swimming Club Platforms - Membership and event management systems
- Invoicing Solutions - Financial management and billing systems
- Feedback Management - AI-powered customer insight platforms
Our platforms are trusted by businesses of all sizes, serving over 135,000+ users and processing more than £250M+ in invoices.
Why We Built FeedbackNexus
Solving real problems with innovative technology
Real-World Experience
After years of building software for businesses, we understood the challenge of collecting and acting on customer feedback effectively. Traditional methods were scattered and inefficient.
AI-Powered Innovation
We saw the potential of artificial intelligence to transform feedback management, automatically analysing sentiment, detecting trends, and prioritising features based on real user impact.
Customer-Centric Design
Every feature in FeedbackNexus is designed with both businesses and their customers in mind, creating a seamless experience that encourages engagement and drives results.
Our Commitment to You
What you can expect when you choose FeedbackNexus
Reliability & Security
We maintain enterprise-grade security standards and monitor our systems 24/7 to ensure your data is safe and your service is always available when you need it.
Continuous Improvement
We're constantly enhancing FeedbackNexus with new features, performance improvements, and AI capabilities to help you stay ahead of the competition.
Personal Support
As a family-owned business, we provide personal, responsive support. When you contact us, you're speaking with people who genuinely care about your success.
Company Information
Established, registered, and trusted
BPS Designs Ltd.
Registered Office:
2A Swordfish Business Park
Higgins Lane
Burscough
L40 8JW
United Kingdom
Company Registration: England and Wales
Founded: 2005
Based in Lancashire
We're proud to be based in Lancashire, England, serving customers across the UK and internationally. Our local roots keep us grounded while our technology reaches globally.
Trusted by Thousands
With nearly 20 years in business and over 135,000 users across our platforms, we've built a reputation for reliability, innovation, and exceptional customer service.
Ready to Transform Your Feedback Process?
Join thousands of businesses who trust BPS Designs to power their success
5-day free trial • No credit card required • Personal support included